Shipping policy
At Fae & Me, every order is prepared with care and a touch of magic.
Once your order is placed, we aim to ship within 24-48 hours (excluding weekends and public holidays).
We work closely with our trusted logistics partners to ensure your jewellery reaches you as swiftly and safely as possible. Below are our estimated delivery times by region:
| Region | Estimated Delivery Time |
|---|---|
| United Kingdom | 4–6 working days |
| Europe | 10–12 working days |
| USA & Canada | 12–14 working days |
| Australia & New Zealand | 10–12 working days |
All orders include duties and taxes, meaning there are no additional fees upon delivery.
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details so you can follow your parcel’s journey home to you.
If you experience any issues with delivery or your tracking link, please contact our team at hello@faeandme.com and we’ll be happy to help.